Skip to content
MONITOR
Review: People
Staff performance reviews are a valuable opportunity for information
and
feedback to be communicated in both directions between employee and
employer.
It enables the employer to ascertain the skills and attitudes of its people,
aiding in future planning.
It enables the individual to ascertain how they are perceived by their
employer and should provide for a free and open discussion with no
repercussions.
Review: Process
In order to ensure that processes maintain optimal performance, they need
to be kept under constant review.
As processes generally occur in a dynamic environment (ie. temperature,
humidity, or airborne particles), all of which can have an impact.
Equipment can wear over time, requiring either maintenance or replacement.
In the meantime production flow and quality can be affected.
There is also the human factor. People can get tired or
distracted, or simply
careless. All of which can have an impact.
They can also have a impact on workplace health and safety
Measure Performance:
There is an age-old saying that, 'We can only manage things that can be
measured.'
Fortunately today, there are myriad of software applications and
even
connected sensor devices that can automate many aspects of
collecting,
collating and presenting; often in tabular or graphical form,
performance
metrics for most areas of the business.
The image to the left is an example of a computer generated 'Dashboard',
which as can be seen, provides multiple graphics of analysed data from
many facets of the business.
Analyse Performance:
Once the performance data (metrics) has been gathered as noted previously,
it is analysed by comparing it against the 'Plan' and its
estimated performance
metrics and scheduled benchmarks, as
developed using the SMART planning
approach.
It is the comparison of 'Budget' to 'Actual' that enables the business to
accurately determine how it is tracking against the plan.
This enables any variations to be identified and timely, informed
management
decisions made.
MONITOR
Review: People
Staff performance reviews are a valuable opportunity for information
and
feedback to be communicated in both directions between employee and
employer.
It enables the employer to ascertain the skills and attitudes of its people,
aiding in future planning.
It enables the individual to ascertain how they are perceived by their
employer and should provide for a free and open discussion with no
repercussions.
Review: Process
In order to ensure that processes maintain optimal performance, they need
to be kept under constant review.
As processes generally occur in a dynamic environment (ie. temperature,
humidity, or airborne particles), all of which can have an impact.
Equipment can wear over time, requiring either maintenance or replacement.
In the meantime production flow and quality can be affected.
There is also the human factor. People can get tired or
distracted, or simply
careless. All of which can have an impact.
They can also have a impact on workplace health and safety
Measure Performance:
There is an age-old saying that, 'We can only manage things that can be
measured.'
Fortunately today, there are myriad of software applications and
even
connected sensor devices that can automate many aspects of
collecting,
collating and presenting; often in tabular or graphical form,
performance
metrics for most areas of the business.
The image to the left is an example of a computer generated 'Dashboard',
which as can be seen, provides multiple graphics of analysed data from
many facets of the business.
Analyse Performance:
Once the performance data (metrics) has been gathered as noted previously,
it is analysed by comparing it against the 'Plan' and its
estimated performance
metrics and scheduled benchmarks, as
developed using the SMART planning
approach.
It is the comparison of 'Budget' to 'Actual' that enables the business to
accurately determine how it is tracking against the plan.
This enables any variations to be identified and timely, informed
management
decisions made.